We accept payment by cash, credit card, or check in certain circumstances (see below). When a payment is made, a receipt should be issued from the computer and given to the customer.
Payment by Credit Card
1. Process the credit card payment using the credit card machine.
2. When the patient has signed the receipt, separate the original and the patient’s copy.
3. Enter the payment details into the computer.
4. Staple the patient’s copy of the credit receipt to the patient’s receipt from the computer.
5. Store the originals from credit card payments in the appropriate box below the reception desk. Bundle the receipts at the end of each day, and store them in the file storeroom, clearly labeled with the day’s date.
Payment by Check
1. If first time patients want to pay by check, ask for some means of identification, such as a driver’s license or Medicare card.
2. Record the type of identification and the number (license number or Medicare number) on the back of the check.
Payment by Cash
The clinic keeps a small amount of cash on the premises to give change to customers who pay cash. Towards the end of each day, deposit cash amounts of more than $100.00 in the bank.