Reports to:
Provider responsible for Human Resources
Job Purpose:
To support Cardiology Medical Group physicians in clinic operations and delivering patient care. All work should be delivered to standards and procedures established in Cardiology Medical Group and requested by physicians.
• Coordinates patient care through the clinic by checking in patients, prepping patients, escorting patients to exam rooms, and preparing exam or treatment rooms for the next patient.
• Answers inquiries by phone and in person in a helpful, respectful, and efficient manner.
• Operates fax machines.
• Maintains appointment schedule and manages recalls.
• Maintains electronic medical record, including the patient chart.
• Ensures exam rooms are stocked appropriately, and ensures that they are ready for the next patient.
• Ensures patient confidentiality.
• Cleans and sterilizes materials and instruments.
• Performs patient prep procedures, and documents findings on the patient record.
• Performs billing procedures for multiple payers, and applies and collects non-insured fees where applicable.
• Orders and receives office and medical supplies.
• Performs all other related clinical tasks, administrative tasks, or special tasks as required.
General Skills and Abilities
• Works well in a team environment.
• Exhibits good written and verbal communication skills.
• Demonstrates proficiency with a computer, including using the internet, medical software, and Microsoft Office software.
• Performs tasks with speed and accuracy.
• Solve problems with ease.
• Shows good judgment.