Upon arrival, patients are asked to check in at the front desk.
Two signs are posted at the front desk.
•Check In helps avoid ‘losing’ patients in the waiting area during busy times.
•Saying “Please take a seat until it is your turn” helps provide patient confidentiality at the front desk.
Staff should avoid making or receiving phone calls at the front desk to ensure patient confidentiality.
Keep the waiting area tidy at all times.